If you havent done so yet, you might want to follow @RibbieWWE on Twitter. He seems to be the community liaison and is actually speaking to people as a rep of the team working on the game. Nothing groundbreaking but it is nice to hear from someone acknowledging issues with the game and that they are working on fixing it with several patches by priority (base gameplay, then features).
There is no way they are legit. Not when they post things like this. https://twitter.com/...6690323456?s=20
Nobody working in game development would say such a thing to customers.