I can confirm that Cathy is very nice in person. I sat next to her at a wrestling show, probably 5-6 years ago,I think in Simi Valley, She used to be one of the hosts on Afterbuzz tv's RAW wrestling show, and two of her co-hosts were local wrestlers, Ryan "GQ Money" Katz, and Ryan Clum. Katz was having a retirement match before he went to work for NXT as a producer, and she was there to support him and Clum.
Just confirming she is nice if you ever get a chance to meet her; it's not just an on screen persona.